Administrative reform is always a hot issue because, more or less, people and businesses have to contact State agencies to complete a certain kind of administrative procedure. Many public administrative services often have long queues, complicated procedures, leading to dissatisfaction of the people.
With the goal of renewing the thinking from “administration administration” to “service administration”, many localities have applied the model of Public Administration Center (Public Administration Center) which synchronously applies with IT to create a civilized, modern, professional, dynamic school … determined to improve service quality and enhance people’s experience.

Intelligent Queue System

Whether you are managing a system of transaction offices, public administrative services, a hospital or chain of service stores, MHDigital’s automated queue system will help bring the best queuing experience, minimizing time. waiting time for customers and improving transactors’ productivity.

Customers will pay attention

Real-time promotions

Customers know the brand

Provide wayfinding

Provide an interactive experience

Online Booking System

Customers can also view real-time queuing information themselves to track their turns, and customers only need to arrive 15 minutes before their scheduled appointment. Once the customer has been served, the system will automatically send a feedback survey to their mobile phone. This will increase the rate of customer feedback by 85%.

Meeting room area

In the meeting room area, screens are used for two uses. In front of the door of the meeting room, the digital display is used to announce hourly meeting schedules, be updated via the centralized management system, and notify the meeting room is busy or not. Inside the conference room, the video screen system is used for online meetings with multiple parties, or interactive boards for presentations and discussions. 32-43 inch digital screens are also scattered in the meeting room in large meeting rooms with a capacity of about 100 people or more to make it visible to everyone in every corner of the room. clearly the contents being discussed.

Office area

In the working rooms of each department, businesses should place interactive boards. On it, employees can use it instead of writing board, presenting document files, notes, discussions on it. The feature of the interactive board is the digital screen with touch, so you can plug the USB in, use your hand or pen to touch and draw on the screen. This is very convenient for departments when they need to discuss and exchange ideas.